Last updated: 16 July 2026
This privacy notice explains how Attach Planet, the operator of attachplanet.com, handles personal information when you visit the website, contact us or interact with our content.
Who is responsible for your information?
Attach Planet is the controller for the personal information described in this notice. For privacy questions, rights requests or complaints, email reach@attachplanet.com.
What information do we collect?
- Information you provide: such as your name, email address and the details in a message when you contact us by form or email.
- Technical and security information: such as your IP address, browser and device details, requested pages, timestamps, referring pages and server or security logs.
- Cookie and similar-technology information: essential technologies may be used to operate, protect and remember choices on the website. If non-essential analytics, advertising or tracking tools are introduced, we will provide information and choices where the law requires them.
Why do we use personal information?
- To read, manage and respond to enquiries.
- To take steps you request before entering into an arrangement with you.
- To operate, maintain, troubleshoot and secure the website.
- To understand and prevent misuse, spam, fraud and security threats.
- To meet legal or regulatory obligations and establish, exercise or defend legal claims.
- For another purpose explained clearly when information is collected, including a purpose based on consent where consent is required.
Depending on the situation, our lawful basis may be your consent, steps taken at your request before a contract, compliance with a legal obligation or our legitimate interests in answering enquiries and running a secure, useful website. We consider the effect on your rights before relying on legitimate interests.
Do we use contact details for marketing?
We do not use contact details submitted for an enquiry to send unrelated electronic marketing unless you have made a clear choice to receive it or another lawful basis applies. You can withdraw marketing consent or object to direct marketing at any time by contacting us.
Who may receive your information?
We may use carefully selected providers for website hosting, security, email, forms, backups and technical support. They may process information only as needed to provide their services. We may also disclose information where required by law, in connection with professional advice, or where necessary to protect legal rights, users or the website.
International transfers
Some service providers may process information outside the United Kingdom. Where UK data-protection law treats this as an international transfer, we use an applicable adequacy decision, approved contractual safeguards or another lawful transfer mechanism.
How long do we keep information?
We keep personal information only for as long as reasonably needed for the purpose for which it was collected. This can include time needed to respond to an enquiry, maintain security records and meet legal, accounting or reporting requirements. We review retention and delete or anonymise information when it is no longer required.
Your data-protection rights
Depending on the circumstances, you may have rights to be informed, access your information, correct it, ask for deletion or restriction, object to processing, receive portable data and withdraw consent. These rights can be subject to legal conditions and exemptions.
Email reach@attachplanet.com to make a request. Please describe what you need clearly. We may ask for enough information to confirm your identity and locate the relevant records.
How can you complain?
Please contact us first so we can investigate and respond to your concern. You may also complain to the UK Information Commissioner’s Office. Its guidance and complaint service are available at ico.org.uk.
Cookies
The website may use essential cookies and similar technologies needed for operation, security and user choices. We are reviewing the site’s complete cookie inventory. We will add clearer cookie information and, where required, controls before using non-essential technologies.
Children’s information
This website is intended for a general audience and is not designed to collect personal information from children. If you believe a child has provided personal information through the website, contact us so we can review and take appropriate action.
Links to other websites
Our pages may link to other organisations. Their websites have their own privacy practices, and this notice does not cover how they handle personal information.
Changes to this notice
We may update this notice when the website, its service providers or legal requirements change. The date at the top identifies the latest material update.
